General terms

1. About Medics to Ireland

Medics to Ireland is a business registered in Ireland and run as a sole trader. It provides information, guidance and support to doctors, healthcare workers and students who want to work or train in Ireland. You can contact Medics to Ireland at hello@medicstoireland.com, or by post at 51 Bracken Rd, Sandyford, Dublin, D18 CV48.

2. What Medics to Ireland does not do

• Medics to Ireland is not a recruitment agency and does not find jobs for anyone.
• Information given is general guidance only. It is not legal, immigration or medical advice.
• Medics to Ireland cannot guarantee registration, exam results, job offers or any other outcome.
• Rules set by the Medical Council of Ireland and other official bodies change. Always check official sources before making decisions.

3. Promo codes

• Promo codes must be entered on the payment page before you pay. They cannot be added after payment.
• Each promo code is valid only until the date and time stated with it.
• Only one promo code can be used per booking, and promo codes cannot be exchanged for cash.

4. Personal guidance, CV review and interview preparation

• These services are paid in advance through Stripe.
• To reschedule a session, please give at least 24 hours' notice by email. You can reschedule once free of charge.
• If you cancel within 14 days of paying, and the service has not yet been provided, we refund the full fee.
• After 14 days from paying, no refund is given, but you can still reschedule as above.
• If you miss a session without giving at least 24 hours' notice, the service counts as provided and no refund is given.
• Once the service has been provided, no refund is given.
• If we need to cancel a session, we will offer you a new time or a full refund.
• CV feedback is advice only. You remain responsible for the content of your CV and applications.

5. Your personal information

How personal information is handled is explained in the privacy policy.

6. Changes to these terms

These terms may be updated from time to time. The version on this page at the time you book is the one that applies to your booking.

7. Governing law

These terms are governed by the laws of Ireland.

Course Terms Clinical Audit Course

Oct 26, 2026

These terms apply to the Clinical Audit Course run by Dr Louisa Odazie, trading as Medics to Ireland. By registering, you agree to them. Please read them carefully before you pay.

Contact: Email: hello@medicstoireland.com.

Address: 51 Bracken Rd, Sandyford, Dublin, D18 CV48.

1. About the course

1. The course is for healthcare professionals and students in the healthcare field, aged 18 and over.
2. The course runs over several weeks, with live sessions on Zoom. The planned dates are given at registration.
3. There may be gaps between sessions. Session dates and times may be arranged around the availability of the majority of participants.
4. If needed, the course may run beyond the planned dates. We will let you know of any change to the schedule by email as early as possible.

2. Definitions

These meanings apply throughout these terms.

1. "Start date" means the date and time of the first live session, in Irish time, as given at registration.
2. "Days" means calendar days, including weekends and public holidays.
3. "Session" means one of the scheduled live sessions on Zoom.
4. "Course fee" means the amount you paid to register.
5. "Cancellation" means a written request to cancel, sent by email to hello@medicstoireland.com. It takes effect on the date and time we receive the email. Messages by WhatsApp, social media, text message or phone call are not accepted as a cancellation.
6. "Processing fee" means any fee the card payment provider charges on your payment that is not returned to us when a refund is made. It applies only to card payments.
7. "Session deduction" means the part of the course fee that covers the sessions already held. It is worked out by dividing the course fee by the total number of sessions in the course, then multiplying by the number of sessions already held. For example, if the course fee is €100, the course has 5 sessions and 1 has been held, the session deduction is €20. It applies only if you cancel within your 14-day cooling-off period after the course has started (see section 4).

3. Fees and payment

1. Fees: the course fee for healthcare professionals and for students in the healthcare field is shown on the registration form. The fee you pay is the one shown on the form when you register. All fees are in euros.
2. Student fee: the student fee is only for people currently enrolled in a healthcare degree or course. If you register as a student, we will ask for proof of enrolment, such as a current student ID card or a letter from your school or university. If you are unable to provide it, the difference between the student and professional fees is payable before the next session. If it is not paid, your place on the course will end without a refund.
3. Payment methods: card (through the registration form) or bank transfer. Other payment methods are not accepted.
4. Exchange rates: if you pay from an account in another currency, the exchange rate and any conversion fee are set by your own bank. We have no control over these and are not responsible for them.
5. Card payments: your place is confirmed once the payment is approved.
6. Bank transfer: your place is held for 3 working days from the date you submit the registration form. If the full course fee has not reached our account by the end of the third working day, your registration is cancelled, and the place is offered to the waiting list.
7. Bank charges: any bank or transfer charges are your responsibility. If we receive less than the full course fee, the difference is payable before your place is confirmed.
8. Confirmation: for bank transfers, your place is confirmed only when we email you to confirm that your payment has arrived.

4. Cancellations and refunds

To cancel, please email hello@medicstoireland.com. Your refund depends on when you registered and when we receive your email.

Within 14 days of registering (cooling-off period)

If you are booking as a consumer, the law gives you the right to cancel within 14 days of the day you register, without giving a reason.

• If you cancel before the start date: we refund the full course fee.
• If the course has already started: we refund the course fee minus the session deduction (an equal share of the fee for each session already held). For example, if 20% of the sessions have been held, we refund 80% of the course fee.

After the 14 days

• 7 days or more before the start date: we refund 50% of the course fee, minus the processing fee if you paid by card.
• Fewer than 7 days before the start date, or on or after the start date: no refund.

Other refund rules

• Transfers: places cannot be moved to a later course, or given to another person.
• Missed sessions: missing one or more sessions, for any reason, does not give a right to a refund, a transfer or a repeat session.
• Removal from the course: if your place ends under the conduct rules in section 6, no refund is given.
• If we cancel the course: we refund the full course fee.
• If we change the start date: we will let you know by email as early as possible. Your place moves to the new start date, and the refund rules above apply from that date.
• How refunds are paid: to the original payment method, within 14 days of the date we confirm the refund by email.
• Currency: refunds are paid in euro. Any difference caused by exchange rates or fees charged by your bank is not covered.

5. Attendance and certificates

1. A certificate of completion is issued only if you attend at least 80% of the sessions.
2. You are counted as having attended a session only if you are present for at least 80% of that session's time.
3. Your camera is optional.
4. If you have a technical problem during a session, please tell the tutor straight away in the Zoom chat, or by email to hello@medicstoireland.com.
5. The tutor records attendance at every session, and this record is final.
6. A missed session cannot be made up by watching a recording or by attending another session.
7. Slides are shared with all participants after each session.
8. If you attend less than 80% of the sessions, no certificate is issued, and no refund is given.
9. Certificates are sent by email, as a PDF, within 7 days of the last session.
10. The certificate shows the name you gave for your certificate at registration, the course title, the course dates and the number of hours of live teaching. It is a certificate of completion only. The course is not CPD-accredited.

6. Recording, course materials and conduct

1. Sessions are not normally recorded. On rare occasions, a session may be recorded for our own use only. Recordings are not shared with participants or anyone else.
2. Participants are not permitted to record, screenshot, photograph or transcribe any session, any participant or any shared screen, by any means. This includes AI note-taking tools and apps.
3. All patient material in the course is fictional and simulated. Please do not share any real patient's information at any point in the course.
4. Course materials (scenario briefs, simulated patient charts, slides and templates) are for your personal learning on this course only. They may not be copied, shared, sold, uploaded or published, in whole or in part, without written permission from the tutor.
5. Your own completed workbook is yours to keep. You may use it in your portfolio or CV, provided you state that it was a simulated audit completed on this course.
6. We expect everyone to treat other participants and the tutor with respect. Harassment, discriminatory language and repeated disruption are not accepted.
7. If this happens, you will receive one warning. If it continues, your place on the course will end without a refund. A serious incident may lead to your place ending without a warning.

7. Waiting list

1. When the registration form closes, the waiting list opens. You can join it by completing the waiting list form. Joining is free, and no payment is taken unless you are offered a place.
2. Places are offered in the order people joined, based on the date and time the form was submitted.
3. Offers are sent by email. You have 48 hours from the time the email is sent to accept and pay. After that, the offer ends and the place is offered to the next person.
4. The waiting list closes 5 days before the start date. Places may still be offered for up to 24 hours after it closes. No places are offered after that.
5. Joining the waiting list does not guarantee a place.
6. If you ticked the box to hear about future courses, we will email you when the next course opens.

8. General

1. Cancelled or moved sessions: if we cancel or move a session, we will reschedule it. The new date and time may be chosen by the availability of the majority of participants, for example, by a vote. We will let you know by email.
2. Learning only: the course is for learning purposes only and is not clinical advice.
3. Your equipment: we are not responsible for problems with your own internet connection, device or software.
4. Our liability: our total liability to you is limited to the course fee you paid. This does not limit any liability that cannot be limited by law.
5. Complaints: if you are unhappy with any part of the course, please email hello@medicstoireland.com. We will reply within 7 days.
6. Changes to these terms: we may update these terms for future courses. The terms that apply to you are the ones in place when you registered.
7. Your rights: nothing in these terms affects your statutory rights as a consumer.

Part 1. Clinical Audit Course

Last updated: 25 October 2026

This notice explains what personal information we collect when you register for, join the waiting list for, or take part in the Clinical Audit Course, why we collect it, who we share it with, how long we keep it, and your rights. It applies to everyone who uses the registration form or waiting list form, wherever you live. The course is for adults aged 18 and over.

1. Who we are and how to contact us

The course is run by Dr Louisa Odazie, trading as Medics to Ireland, a business name registered in Ireland. We decide how your personal information is used, which makes us the "data controller" under the General Data Protection Regulation (GDPR).

Email: hello@medicstoireland.com

Address: 51 Bracken Rd, Sandyford, Dublin, D18 CV48

For any questions about your personal information, or to use any of your rights in section 7, email us. We do not have a Data Protection Officer, as we are not required to have one.

2. What information we collect

We collect only what we need to run the course.

When you register or join the waiting list, you give us:

• your email address and phone number
• your country, place of work or study, year or grade, and whether you are a doctor or medical student
• your answers to the terms, privacy and optional tick boxes

When you register, you also give us:

• your first name, last name, and the name you want on your certificate
• your previous audit experience, and how you heard about the course

When you pay, we receive the amount, date, payment method and payment reference. This comes from you, from Stripe, or from our bank.

If you pay the student fee, you show us proof that you are a medical student before or during Week 1. We look at it but do not keep a copy (see below).

During the course, we record your attendance at each session in our register. We also hold the work you submit (your audit workbook) and our feedback on it. Your name and image appear on Zoom during live sessions.

Card details: we never see or store your full card number. Card payments are handled directly by Stripe.

Proof of student status: we only check it. We record that it was seen and the date, and we do not keep a copy. If you email it to us, we delete the email and attachment once we have checked it.

Sessions are not recorded. We do not make any video, audio or transcript of the live sessions. Your camera is optional.

Patient information: all patient material in the course is fictional. You must not share any real patient's information with us or with other participants.

Do you have to give us this information? The required questions on the registration form are needed to register you, take payment and run the course. If you do not provide them, we cannot give you a place. The optional tick boxes are your choice and do not affect your place.

3. Why we use it and our lawful basis

Under the GDPR, we must have a legal reason (a "lawful basis") for each use of your information.

• Contract. We use your information to provide the course you signed up for. This covers registering you, taking payment, sending course emails and the Zoom link, placing you in a group, checking attendance, giving feedback on your work, and checking that you qualify for the student fee.
• Contract and legitimate interests. We issue your certificate as part of the contract. We keep a record of it because we have a legitimate interest in being able to confirm or reissue certificates later.
• Legal obligation. Tax law requires us to keep payment and accounting records.
• Your request. You asked to join the waiting list, so we use your details to run it and offer you a place. These are steps taken at your request before a contract.
• Consent. We add you to the course WhatsApp group and email you about future courses only if you tick the box for each.
• Legitimate interests. We use your information to deal with complaints, refunds or legal claims.

Where we rely on consent, you can withdraw it at any time by emailing us or leaving the WhatsApp group. Withdrawing consent does not affect your place on the course.

We do not sell your information. We do not use it for advertising. We do not make decisions about you by automated means.

4. Who we share it with

We share your information only with the people and services we need to run the course.

People on the course

• Other members of your audit group receive your name and email address, so you can work together.
• Other participants see your name and image on Zoom during live sessions, and your work when you present it, because sessions are live and interactive.
• Other members of the WhatsApp group see your name and phone number, only if you agreed to join the group.

Services we use

• Google Forms receives everything you enter in the registration or waiting list form, so we can collect registrations.
• Stripe receives your name, email, card details and payment, to take card payments.
• Our bank receives your name and payment reference if you pay by bank transfer.
• Zoom processes your name, image and voice during sessions, to run the live sessions.
• Google Workspace (Gmail) holds the emails between you and us.
• Google Drive holds your workbook and your name, so we can share course files with your group.
• WhatsApp (Meta) receives your name and phone number, only if you agreed to join the group.
• Our accountant, or Irish Revenue, may receive payment records, only if needed for tax purposes.
• Our solicitor or other legal advisers may receive the information relevant to a complaint, refund dispute or legal claim, only if we need legal advice about it.

These services process your information under their own privacy terms and security measures. We may also share information if the law requires it.

5. Transfers outside the European Economic Area (EEA)

Some of the services above, such as Zoom, Stripe, WhatsApp and Google, may store or process information outside the EEA, including in the United States. Where they do, they rely on safeguards recognised under the GDPR, such as the EU-US Data Privacy Framework or the European Commission's Standard Contractual Clauses. You can ask us for more information about these safeguards.

6. How long we keep it

We delete your information within 1 month of the last session of the course. The only exceptions are the records below, which we need to keep longer, either by law or for the reasons given.

• Registration answers, phone number, attendance records, your workbook and our feedback, and course emails are deleted within 1 month of the last session.
• Proof of student status is not kept. We record only that it was seen, and that record is deleted with the rest within 1 month of the last session.
• Your certificate record (your certificate name, the course title, the course dates and the date it was issued) is kept for 5 years after the course ends, so we can confirm or reissue your certificate.
• Payment records (name, amount, date, payment method, reference and any refund) are kept for 6 years after the end of the tax year in which you paid, as tax law requires.
• Records of a complaint, refund dispute or legal claim are kept until it is resolved, and then for as long as the law requires.
• Waiting list details are deleted within 1 month of the last session of that course.
• Future course emails: if you ticked "Email me when future courses open", we keep your name, email and the record of your consent until you ask us to stop, or for 2 years, whichever comes first.
• The WhatsApp group is closed within 1 month of the last session.

If you leave the course or cancel before it starts, the same periods apply, counted from the last session of the course you registered for.

7. Your rights

You have the right to:

1. Access your information: ask for a copy of what we hold about you.
2. Correct it: ask us to fix anything wrong or incomplete.
3. Delete it: ask us to erase it. We will, unless we must keep it by law (for example, payment records).
4. Restrict it: ask us to limit how we use it while a question about it is being resolved.
5. Object: object to our use of it where we rely on legitimate interests. You can also object to marketing emails at any time.
6. Portability: ask for the information you gave us in a common electronic format.
7. Withdraw consent for the WhatsApp group or future course emails, at any time.

To use any of these rights, email hello@medicstoireland.com. We will reply within 1 month. If your request is complex, we will tell you within that month if we need up to 2 more months. We may ask you to confirm your identity first. There is no charge.

If you ask us to delete your information while the course is running, we may no longer be able to give you a place, feedback or a certificate.

8. Complaints

If you are unhappy with how we handle your information, please get in touch with us first so we can try to put it right.

You also have the right to complain to the Data Protection Commission (Ireland) at www.dataprotection.ie. If you live in another EU or EEA country, you can also complain to the data protection authority in your own country.

9. Changes to this notice

If we change this notice, we will publish the new version with a new "Last updated" date. If the change affects how we use information you have already given us, we will email you before it takes effect.

Part 2. Website, Newsletter and Services

Last updated: 28 October 2026

This notice explains what personal information we collect when you visit the Medics to Ireland website, send an enquiry, sign up for the newsletter, or pay for personal guidance and support, a CV review or interview preparation. The Clinical Audit Course is covered in Part 1. Section 1 of Part 1 (who we are and how to contact us) also applies here.

1. What information we collect

• Website visits: Netlify, which hosts the website, automatically records basic technical information such as your IP address, browser type and the pages you visit. We do not use advertising or tracking cookies, and we do not use analytics tools.
• Enquiries: the details you enter in the enquiry form, such as your name, email address and your question.
• Newsletter: your email address, and your name if you give it. Our newsletter service, beehiiv, may also record whether you open an email and which links you click.
• Paid services: when you pay, Stripe collects your name, email address and card details. We receive your name, email address, the amount, the date and the payment reference. We never see your full card number.
• During a service: for a CV review, the CV you send us. For any session, the notes we make to help you, and your name and image on the video call.

2. Why we use it and our lawful basis

• Website visits. To deliver the website and keep it secure. This is our legitimate interest.
• Enquiries. To reply to your question. These are steps taken at your request.
• Newsletter. To send you the newsletter. This is based on your consent. Every newsletter has an unsubscribe link, and you can unsubscribe at any time.
• Paid services. To provide the service you paid for. This is the contract between us.
• Payment records. Tax law requires us to keep them. This is a legal obligation.

We do not sell your information. We do not use it for advertising. We do not make decisions about you by automated means.

3. Who we share it with

• Netlify hosts the website.
• Google Forms receives what you enter in the enquiry form.
• Google Workspace (Gmail) holds the emails between you and us.
• beehiiv sends the newsletter and holds the subscriber list.
• Stripe takes card payments.
• Zoom or Google Meet runs online sessions.
• Our accountant, or Irish Revenue, may receive payment records, only if needed for tax purposes.

Some of these services may store or process information outside the EEA, including in the United States. Where they do, they rely on the same safeguards described in section 5 of Part 1.

4. How long we keep it

• Enquiries: up to 1 year after our last reply.
• Newsletter: until you unsubscribe.
• Your CV, and the email it was sent with: deleted as soon as the service has been provided.
• Session notes: deleted within 1 month of your last session.
• Payment records: 6 years after the end of the tax year in which you paid, as tax law requires.

5. Your rights and complaints

Your rights, and how to complain, are the same as in sections 7 and 8 of Part 1. To use any of them, email hello@medicstoireland.com.